Tax Refund Manager Pty Ltd (Refund Manager) - Terms of Service

You Agree to be bound by the following Terms of Service that govern the use of the website, RefundManager.com.au, that is owned and operated by Tax Refund Manager Pty Ltd. (Refund Manager), whose ABN is ##ABN##

  1. You authorise Refund Manager to facilitate your Fee From Refund service by providing you with Refund Manager's site interface for your Accounting Practice.
  2. Refund Manager is designed to give your practice a simple way to provide Fee From Refunds to your clients. You will be required to maintain your own Trust and Practice accounts.
  3. Refund Manager's base subscription, whose fee is $990.00 per annum, allows you to manage one trust account and up to three user profiles. You may also purchase additional users for $100 per user per annum, and should you need additional customisation, such as additional trust accounts, please ring us at ##PhoneNumber## to see how we may help you. Your free trial ends exactly 1 month after submitting the agreement of these Terms of Service.
  4. Refund Manager does not guarantee that the website or any additional tools provided by the website are completely free of errors. We will notify you should any errors arise.
  5. You will not attempt to violate the security of Refund Manager's website. This includes any attempts to download source code, propagate malicious programs or viruses, or interfere with the operation of our computer systems.
  6. Refund Manager assures that your information will be kept private according to our Privacy Policy.
  7. Refund Manager may at any time change the pricing during which time you will be provided a 1 month notice. Should such a change occur, the notice will be sent to the email address registered to your account, and the price change will take effect on renewal.
  8. These Terms of Service are governed by the laws of Victoria. Refund Manager reserves the right to amend these Terms of Service at any time. These Terms of Service were last amended on 5 May, 2020, and you will be notified of any future amendments.
  9. Refund Manager will apply your signature automatically to any transaction receipts that you may provide to your clients. By signing below, you authorise us to apply your signature onto those receipts.

Refund and Cancellation Policy

You may cancel our service at any time, and refunds for the subscription fees will be issued based on the amount paid minus the prorated days used.

A refund may also be issued if services are not properly provided to you.